Real people. Real answers. No fog.
Get help with your account. Whether you are getting started, connecting a broker or managing an active account, support should feel personal and useful.
Software. Not a broker.
Edamame connects to an eligible MT5 broker account. The broker holds funds, provides execution and controls account infrastructure. See how your funds stay with your broker.
Choose how you want to reach us.
No endless loops, no empty bot replies, just a clear route to someone who can contact Edamame support directly.
Live chat
The fastest way to get an answer during supported hours.
For account, billing, setup and product questions that need detail.
Dedicated manager
Active clients get dedicated manager support through WhatsApp and phone where available.
Support that knows your setup.
Personal onboarding
Guidance to get users set up and live as quickly as possible. See the step by step setup guides for the XM and own-broker routes.
Account-aware support
A dedicated manager can understand the account, setup and strategy configuration behind each question.
Help center
The Learn hub covers getting started, connecting brokers, managing strategy and understanding the dashboard.
FAQ
Live chat is answered in real time during supported hours and is the fastest way to get help. Email queries are typically answered within one business day. Active clients with a dedicated manager can also reach out by WhatsApp or phone where available.
Have the email address on your Edamame account, whether you connect through XM or your own MT5 broker, and a short description of the issue, with a screenshot if relevant. This lets support locate your setup and answer without back and forth.
Active Edamame clients are assigned a dedicated manager who understands their account, setup and strategy configuration, reachable by WhatsApp and phone where available. Live chat and email remain open to everyone.
Yes. Use live chat or the contact form below for questions about pricing, broker compatibility or how Edamame works. You do not need to have started onboarding first.
The Edamame Learn hub covers broker connection, VPS setup, risk profiles and account management step by step, so many questions can be answered there without waiting for a reply.
Send us the question.
Use this form for setup, broker connection, pricing, risk-control or partnership questions.